Three professionals in a meeting discussing people matters

04 HR Services

HR that lowers risk and lifts performance.

Outsourced and advisory HR for companies that need senior HR expertise without carrying a large in-house department.

HR Services

Your HR function, or the part of it you are missing.

IQ Brain Consult is an outsourced and advisory HR partner for companies that need senior HR expertise without building a large in-house department.

Some clients bring us one problem: a restructure, a pay review, a disciplinary case that has to be handled correctly. Others hand us the function and keep a single HR manager as the internal link.

In both cases the work is the same: make people decisions compliant, consistent and connected to business performance, then leave your managers able to run them.

  • Compliance with the Employment and Labour Relations Act
  • Structures, policies and pay that stand up to scrutiny
  • Performance and retention measured, not assumed
Request a Proposal Company Profile
01

HR Advisory & Audits

The problem

Most companies only discover the state of their HR compliance when a dispute, an inspection or a due-diligence exercise forces the issue. By then the cost of putting it right has multiplied.

What we deliver

  • HR health check across the full employee lifecycle, from hiring to exit
  • Compliance audit against the Employment and Labour Relations Act and related regulations
  • Review of contracts, records and statutory registers
  • Independent advice to the CEO, HR Director or board on priority risks

You receive

  • HR risk report with findings rated by exposure
  • Prioritised remediation plan with owners and timelines
  • Management briefing on the findings
Request a proposal for HR Advisory & Audits
02

Organisational Design

The problem

Structures grow by accident. Roles overlap, accountability blurs, and payroll carries positions the strategy no longer needs.

What we deliver

  • Structure and establishment review against strategy and workload
  • Job analysis and job descriptions for every role in scope
  • Job evaluation and grading using a consistent methodology
  • Spans of control, reporting lines and decision rights

You receive

  • Approved organisation structure and establishment list
  • Job description library in a single format
  • Grading structure mapped to roles
Request a proposal for Organisational Design
03

Policies & Procedures

The problem

When policy is unwritten or out of date, every manager applies their own version. That inconsistency is what turns an ordinary staff issue into a claim.

What we deliver

  • HR manual covering the full employee lifecycle
  • Code of conduct and supporting workplace policies
  • Disciplinary and grievance procedures that follow due process
  • Employment contract templates for each engagement type

You receive

  • Approved HR manual, ready for issue to staff
  • Contract and letter templates for day-to-day use
  • Briefing session so managers can apply the procedures correctly
Request a proposal for Policies & Procedures
04

Performance Management

The problem

Appraisal systems that nobody believes in produce ratings, not performance. Objectives are set once, filed, and never connected to what the business needs to achieve that year.

What we deliver

  • KPI or OKR framework cascaded from company objectives to individual roles
  • Appraisal system, cycle and documentation
  • Balanced scorecard design where a wider view of performance is needed
  • Training for managers on objective setting and performance conversations

You receive

  • Performance framework and appraisal forms
  • KPI library by function and role
  • Manager guide and calibration approach
Request a proposal for Performance Management
05

Compensation & Benefits

The problem

Pay decisions made case by case create two problems at once: you overpay to keep some people and lose others to the market without warning.

What we deliver

  • Salary survey and market benchmarking for the roles that matter
  • Pay structure with grades, bands and progression rules
  • Benefits benchmarking and review
  • Costed implementation options for leadership approval

You receive

  • Benchmark report for the roles in scope
  • Salary structure and pay policy
  • Costing model for the proposed changes
Request a proposal for Compensation & Benefits

Benchmark data sources and participating comparators are agreed with you before the survey begins. [TBC: confirm the data sources you want cited.]

06

HR Outsourcing & Payroll

The problem

Senior managers spend hours each month on HR administration and payroll, work that is invisible when it goes well and expensive when it goes wrong.

What we deliver

  • Outsourced HR administration: records, contracts, leave and the employee lifecycle
  • Payroll processing with payslips and management reports
  • Statutory compliance, including PAYE, NSSF, WCF and SDL
  • A named HR consultant as your point of contact

You receive

  • Monthly payroll run and statutory filings
  • Maintained employee records and HR reporting pack
  • Service levels agreed in advance
Request a proposal for HR Outsourcing & Payroll

[TBC: confirm which statutory filings IQ Brain Consult submits directly and which are submitted by the client. Payroll or HR system implementation can be added to this service line — confirm before publishing.]

07

Employee Engagement & Retention

The problem

Turnover in critical roles is expensive and usually predictable. The warning signs exist long before the resignation letter, but nobody is measuring them.

What we deliver

  • Engagement survey design, administration and analysis
  • Exit interviews conducted independently, so people speak freely
  • Retention analysis for critical and hard-to-replace roles
  • Action planning with leadership on what to change first

You receive

  • Engagement report with scores by team and driver
  • Exit interview themes and turnover analysis
  • Retention action plan with owners
Request a proposal for Employee Engagement & Retention
08

Talent & Succession Management

The problem

When a senior person leaves, organisations discover how thin the bench is. Recruiting under pressure costs more and succeeds less often.

What we deliver

  • Competency framework for the roles that carry the business
  • Talent review and identification of successors
  • Succession plans for critical positions
  • Leadership pipeline and development pathways

You receive

  • Competency framework and assessment approach
  • Succession map for critical roles
  • Individual development plans for identified successors
Request a proposal for Talent & Succession Management
09

Employee Relations

The problem

Misconduct, grievances and restructuring are where procedural mistakes become legal exposure. Getting the process right matters as much as getting the decision right.

What we deliver

  • Independent workplace investigations
  • Support for disciplinary and grievance hearings, including documentation
  • Restructuring and redundancy advisory, with the required process and communication
  • Guidance for managers handling a live case

You receive

  • Investigation report with findings and recommendations
  • Hearing documentation and process records
  • Restructuring plan and communication pack
Request a proposal for Employee Relations

We advise on HR process and practice. Where a matter requires legal representation, we work alongside your legal counsel. [TBC: confirm how you want the boundary with legal advice described.]

How we work with you

HR engagement models

Choose the level of support your business needs today. Clients often start with a project and move to a retainer once the foundations are in place.

One-off Project

A defined piece of work with a clear scope, start and finish, such as an HR audit, a salary review or a policy manual.

  • Fixed scope and deliverables
  • Agreed timeline
  • Handover to your team at the end

Best for a specific problem or a compliance deadline.

Tailored — request a proposal

Request a Proposal

Monthly HR Retainer

An agreed number of consultant days each month, giving your managers a senior HR professional to call on as issues arise.

  • Named consultant
  • Agreed monthly capacity
  • Priority response for live cases

Best for companies with a small HR team that needs depth behind it.

Tailored — request a proposal

Request a Proposal

Fully Outsourced HR

We run the HR function: administration, payroll, compliance, performance cycles and employee relations, reporting to your leadership.

  • End-to-end HR operations
  • Service levels and monthly reporting
  • Scales with headcount

Best for companies without an internal HR function, or one being rebuilt.

Tailored — request a proposal

Request a Proposal

Tailored — request a proposal. Investment depends on headcount, scope and the engagement model you choose.

Works well with

Hire, develop and retain in one engagement

05

Recruitment

Executive search, permanent hiring, contract staffing and RPO, run by consultants who understand the roles they are filling.

Learn more 01

Corporate Training

Practitioner-led programmes that build job-ready skills, from technical and digital capability to internationally recognised standards.

Learn more 06

Business Advisory

Strategy, governance and transformation advice that aligns business goals, operations and technology.

Learn more

Need senior HR capacity without the headcount?

Tell us where the pressure is, whether compliance, structure, pay or performance, and we will propose a scope, timeline and investment.

Request a Proposal Company Profile